Department of Veteran Affairs RAP MFS Contract

The mission of the Department of Veterans’ Affairs (DVA) is to support those who serve or have served in the defence of our nation and to commemorate their service and sacrifice.

The Rehabilitation Appliances Program (RAP) assists entitled veterans, war widow/ers and dependents through the provision of aids and appliances to minimise the impact of disabilities, enhance quality of life and maximise independence when undertaking daily living activities.

The program provides safe and appropriate equipment according to assessed clinical need in an effective and timely manner, and as part of the overall management of an individual’s health care.

RAP appliances are available to Gold and White card holders assessed by an appropriately qualified health provider (e.g. Occupational Therapist, Physiotherapist, General Practitioner).

RAP Form

Please complete the RAP form and fax it through for approval from Department of Veterans Affairs (DVA).

Information for Therapists

Therapists and other health providers who wish to learn more about prescribing products and services through Country Care Group, please follow the link to our Knowledge Base page

Contact Information

By Mail, or In-Store
The Country Care Group
165 Ninth Street
Mildura, VIC, 3500
By Phone:
1800 727 382 
1800 RAP DVA 
1800 329 382 
1800 FAX DVA 
By E-mail:
Toll Free:1800 RAP
DVA :: 1800 727 382